Refund and Return Policy

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company: VULCAN LEARNING COLLECTIVE LLP, 13 VASISTA KALLODI, KALUR HOSANAGARA, Shimoga, 57741.
• Goods: Items offered for sale on the Service.
• Orders: Requests by You to purchase Goods from Us.
• Service: The Website.
• Website: Vulcans, accessible from https://vulcans.in.
• You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so. The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us via:

Email: info@vulcans.in

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. The reimbursement will use the same payment method as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

• The Goods were purchased in the last 7 days.
• The Goods are in the original packaging.

The following Goods cannot be returned:

• Goods made to Your specifications or clearly personalized.
• Goods which deteriorate rapidly or have expired.
• Goods unsealed after delivery for hygiene reasons.
• Goods that are inseparably mixed with other items after delivery.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. Send them to:

13 VASISTA KALLODI, KALUR HOSANAGARA, Shimoga, 57741

We recommend using an insured and trackable mail service. We cannot process refunds without receiving the Goods or proof of return delivery.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You will receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

Email: info@vulcans.in